on 04-11-2018 8:17 PM - last edited on 02-04-2024 3:05 AM by postmig_api_4
Hello everyone I want to know how the customer can accept the sales quote sent to him by e-mail. what are the options and how is it automatically reflected in C4C.
thanks.
Hi Alexandra,
Please refer below link for more detail.
The sales representative sends the sales quote to the customer according to the output settings. If the customer accepts the sales quote, it can be set to Won and the status changes to Completed. With an external integration, such as SAP ERP, you can also transfer the sales quote into a sales order in the external system.
Regards,
Amit Kumar
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