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How to restrict individual customer address data from C4C to ECC?

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Hello Community,

I am working on ECC to C4C integration and we have the following scenario.

1. Accounts are replicated from ECC to C4C. Accounts address/ contacts can be updated in C4C as well this data can be replicated from C4C to ECC. this scenario working fine without any errors.

2. Individual customers (Natural Persons) are created in C4C only and not required to replicate in ECC. But when we create or update individual customer address in C4C this data is passing to ECC (web message processing successfully but inbound idoc with ADRUPD failed with error "Specify object type and object key for the address").

Here we don't required to pass any data of individual customers from C4C to ECC. So please provide inputs to restrict only individual customers data.

Regards'

Hemanth Kumar

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Answers (1)

Answers (1)

ShivanandBH
Product and Topic Expert
Product and Topic Expert
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Dear Hemanth,

Here you can make use of BADI RecipientSystemDeterminationByObject, implement this BADI in C4C via PDI and check whether the object being replicated is Organization or Natural Person.

Hope this helps with your query.

Regards,

Shivanand B H