Assign Sales Org to account automatically

[former_member197801]

Dear experts,

we want C4C to set the Sales Organization of an account automatically because we only have one Sales Org with one distribution channel. I know that it is possible to determine the sales data for sales documents like opportunities but is this also possible for the account?

I tried to find a business config for that or even a work flow that makes a field update when creating an account, but the sales org field is not available for the field update. We know that we can develop this in SDK but is there also a standard setting for this?

Thanks and BR,

Ulla

[amit_kumar159 · Accepted solution]

Automatic determination of any data doesn't work on master data (Account). It applicable for transnational data (Lead, Opportunity, sales quote, ticket etc.) based on master data or business configuration or determination rule.

Only some fields are determined automatically in account such as Country, Language and Role.

Country and Language fields determined based on previous account data and default role is configured in fine tuning activity Account.

[former_member705440 · Accepted solution]

Hi Amit,

Do you know how to full automatically the sales organization and the distribution channel in the workcenter leads or oportunities?

Thanks a lot.

[amit_kumar159 · Accepted solution]

Hi Yessica,

Please follow the below blog to understand the topic 'combined sales area determination in C4C Sales Transactions'.

Combined Sales Area Determination in C4C Sales Transactions | SAP Blogs

Regards,
Amit