How to withdraw consent

[Eldhos]

Hi Team,

This is related to consent management.

We have a scenario where user is allowed to withdraw consent and We are not using screensset here.

We would like to Withdraw the consent via API. Can anyone help me with how can we achieve it via API?.

I tried with account.setAccount by passing parameter: preferences as below

{"privacy": {"test_privacy_policy": {"isConsentGranted": false}}}

But it is throwing an error.

Please help me.

Regards,

Eldhos

[former_member836771]

Hi Eldhos,

By design, consent statements under "Terms of Service" and "Privacy Policy" cannot be revoked once granted.

Only consent for "Other" statements and communication preferences may be revoked.

Thank you.

Best regards,
Joshua