on 02-08-2024 7:05 PM
Hi,
I have errors in SmartEdit that is coming out of the personalization module. The thing is that I don't want to have personalization at all. I don't see any extensions installed when I look in HAC related to personalization. Despite this, I have error popup showing in SmartEdit on every page I access. I captured this network requests with HTTP 404 error: https://backoffice.contoso-p1-public.model-t.cc.commerce.ondemand.com/personalizationwebservices/v1/...
The following perspective are available in SmartEdit. Note that the Personalization is showing and not localized:
I have no personalization extensions:
This is what I have for SmartEdit:
This is my config
I want to get rid of personalization and those errors in SmartEdit!
Thanks for your help
Hello! In order to resolve the pop-up errors involving the personalizationwebservices, it is recommended to install this extension even if you are not using. In addition, be aware that a regression error has affected the SAP Commerce Cloud 2211.17 involving this extension, requiring to upgrade the patch version to 18 where the fix was introduced.
Kind Regards,
Wesley
SAP Commerce Cloud - Product Support
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