on 05-16-2022 3:29 PM
Hi Community,
I am aware that in the phase of preparation for an upgrade/release of SAP Marketing Cloud, extensibility development can no longer be performed in the Q system. The preparation of the upgrade usually starts a few days before the actual execution of the upgrade. My question is when exactly the system is prepared - how many days before the upgrade?
Thanks in advance,
Darwin
Hi Darwin,
as per my experience and knowledge, the extensibility is locked from Tuesday in the evening before the Q tenant update.
After the Q tenant upgrade I think you can access and use the extensibility apps (e.g. Custom Fields) again but are not able to transport them to P tenant until the P tenant is also upgraded (two weeks after Q tenant).
BR Tobias
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Hello Darwin,
Please have a look at the following 2 KBAs which explain in detail:
2752198 - System behavior during Cloud Upgrade
2791664 - No transports are allowed during quarterly software upgrade
Best Regards,
Laalithya A
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Hi Laalithya,
thanks for providing the KBAs!
In the KBAs it says: 'As part of every release upgrade process, the systems get locked before upgrade towards preparation'.
Unfortunately, it doesn't say how long this preparation takes, thus how long no extensibility development is possible. Do you have more information about this?
Thanks & BR,
Darwin
Hi Darwin,
Please have a look t this document for the downtime timings for each region:
https://www.sap.com/documents/2017/01/867629d8-a27c-0010-82c7-eda71af511fa.html
Best Regards,
Laalithya A
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