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#COE KKS01 Credit control area datas not seen in Search Help

efsatug
Participant
0 Kudos

Hi,

When we create posting document, we want to select another credit control area which are exist in the sytem but when we click search help button on the credit control area, only two of them are shown. Normally, 3 credit control area have to be shown in the search help. What will be the reason? How can we fix this?

Note; Also, credit segment is defined in the bp.

Regards,

Efsa

OwenLiu
Product and Topic Expert
Product and Topic Expert
0 Kudos

We helped you to accept the answer, since there were no updates after 7 days.

You can unaccept it anytime if you have further questions.

Accepted Solutions (0)

Answers (1)

Answers (1)

Raman_Rana
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

I think you have created three credit segments, but you have only created two credit control area.

please revisit configuration again.

regards, Raman Rana

efsatug
Participant
0 Kudos

Hi Raman,

we check all the configuration steps and all of them had been configured. How can we solve this?

For example, when we create a document, we can select unvisible credit control area and system accept the unvisible credit control area so, we can create documents without getting an error.

efsatug
Participant
0 Kudos

Hi Raman,

Is there any suggestion about last comment?

Regards,

Efsa

OwenLiu
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Efsa,

Have you solved the issue?

Have you created case regarding the same?

Best Regards,
Owen