Canceling CRR order type

[former_member942838]

Hi,

How does one cancel a CRR order type after the invoice has been generated?

Do you use VF11 to reverse the credit or do create a DBR type order of the same $ value to offset the credit generated by the CRR order?

Thanks

[Daiana_Feiten]

Hi arhinewb001,

Thank you for your question.

In order to be able to analyse it further, can you provide some screenshots to illustrate the scenario?

Thank you.

[Sean_Zhang]

Hi arhinewb001 Are you using the CRR order type in S/4HANA Cloud or in S/4HANA OP?

[Sean_Zhang]

I feel this is a question for S/4HANA OP, and removed the Cloud tag. but I also help you add the SD tag to let the experts have the chance to pick your question.

If it's not the case, kindly revert.

[Kangkana]

If you are in S4HANA Cloud then you can use the app Manage Billing Documents and search your credit memo and go to edit mode for the document and click on cancel billing document.

This will create a S2 document cancelling the credit memo with a reference to the document that is cancelled.

and if you are in ERP or onprem and have access to the backend use transaction VF11 or use the APP Change Billing documents

Thanks and regards,

Kangkana Deb