Experts,
Our customer have a new error after printing several checks successfully.
When attempting to print checks through the Document printing utility, they get the error: No matching records found - Check for payment (OCHO).
I have looked at the Printing Preferences - change the overflow type there, tested again.
I have changed the Paper Type on the House Bank Accounts tested again. I changed the Hours Bank account Maximum lines and Template name, tested again.
They can print checks one by one via the Check screen, no error. It is only the Document Printing that gives this issue.
They are running 9.3 PL05.
Any help would be appreciated.
Regards,
Marli
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