Make-To-Order Production for Service Products

[klaus_lhnert]

Hi All,

has anyone some experience with SAP R/3 (SD, CS, MM, FI,CO) Make-To-Order Production for Service Products?

Does the Make-To-Order Production Scenarion work for Service Products?

Is there any documentation about Make-To-Order Production Scenarion for Service Products?

Regards

Klaus

[klaus_lhnert · Accepted solution]

It works using transaction OSID to define service products and using requirements class and type to control the creation of service orders or projects for sales document items. All business services can be implemented using these service products.

We have inplemented Customer Center Solution based on this approch for a Atlas Copco (http://www.atlascopco.com/us) with cutomer center in more tham 70 countries.

They make, sell, rent, finance and service

• Construction and Mining
• Compressors and Generators
• Industrial tools

Regards

Klaus