NrOf email recipients must not exceed 1 for the sender country/region XX

[Jorge_Cardós]

Hi Experts,

We have configured an output email message.

We are specifying two recipients in the email:

However, we are receving the following message for the Hungarian company code.

"NrOf email recipients must not exceed 1 for the sender country/region HU".

Is it possible to configure the S4HC system to allow multiple recipients?

For example, the spanish company code allows to send an email to multiple recipients.

Best regards,

Jorge.

[OwenLiu]

Change tag to Sales

[Daiana_Feiten · Accepted solution]

Hi jorgecardos ,

Some countries have a legal requirement that there must only be one original document.

You can check more details at the following KBA 2764152 - Error "Number of email recipients must not exceed 1 for sender country &&"

Thank you for your question.

Best regards,

Daiana.

[Jorge_Cardós · Accepted solution]

Thank you very much for the info i-505734!

We have tested the solution and it works OK if the output item is duplicated.

Do you know if it is possible to automate the duplication of the output item with the "Output Parameter Determination" APP or another APP?

In other words, apart from doing it manually from the "Change Billing Document" APP, is there another way?

Thank you very much in advance for the info.

Best regards,

Jorge.

[Daiana_Feiten · Accepted solution]

You're welcome jorgecardos.

Please have a look at the following KBA, maybe this is a valid solution for your business need

3023958 - Watermark Duplicate/Original for Billing Document Output - SAP S/4HANA Cloud

Best regards,

Daiana.

[Jorge_Cardós · Accepted solution]

Thank you very much for the information Daiana!

Best regards,

Jorge.