PO Workflow email notification

[SAPSupport]

Hi,

Can you please advise if there is a feasibility to receive email notification for every level of purchase order approval?

As per standard configurations of PO flexible workflow. PO creator can only received email notification once all the PO approvers approved the PO. However, the business request is for the PO creator to received email notifications for every approval level. We have implemented Badi BAdI RSM_BADI_RESPONSIBILITY_RULE to send email to the PO creator but it did not fulfill the business request.


Thanks.

------------------------------------------------------------------------------------------------------------------------------------------------
Learn more about the SAP Support user and program here.

[Eric_Yu]

We helped you to accept the answer, since there were no updates after 7 days.

You can unaccept it anytime if you have further questions.

[Prasobh · Accepted solution]

Hello Team,

Selected recipients can receive an email whenever approval for a purchase order is pending. This is helpful when you want to notify the approvers about the pending work items before or after the due date has elapsed. You can also use this feature to notify users about the new work items just after their creation

Please refer the below link :

https://help.sap.com/docs/SAP_S4HANA_CLOUD/0e602d466b99490187fcbb30d1dc897c/40c92fe9016a4e6dba80316f...

Thanks

Prasobh

[RAHEEL_BABAR]

Hi,

In SAP S/4HANA, you can use custom development to achieve the requirement of receiving email notifications for every level of purchase order approval. One option is to use the "Business Add-In" (BAdI) interface RSM_BADI_RESPONSIBILITY_RULE, as you have already tried, to send email notifications to the PO creator for each approval level. However, if that implementation did not fulfill the business request, you could consider the following options:

1. Workflow Customization: Customize the PO approval workflow to trigger an email notification for each approval step.

2. Use SAP Event Management (EM) to trigger the email notifications: You can configure EM to send an email notification for each approval level by creating a rule that triggers the email notification whenever the PO approval status changes.

3. Develop a custom program: Write a custom program to send email notifications for each approval level using the SAP Java Connector (JCo) API or the SAP Function Module (FM) interface.

Please also refer this link Flexible Workflow for Purchase Orders