[Learning] "ErrorFingerprint" issue when migrating Webex XML API to REST API - VLS configuration

[tyankhoo]

Has anyone experienced "ErrorFingerprint" problem / issue when performing a migration of Webex XML API to REST API and how can we avoid this issue? I've checked that the pre-requisites are fulfilled (vleEnabled=true).

Error message = Exception while validating VLS Configuration<br>Ticket No = 4388010<br>ErrorFingerprint [exceptionRootCauseTag=175cdf5a0699f3978e176411ee70ca0d40dc45fb, exceptionStackTraceTag=dad82df536f577f281a5a9787de710fd6d3bc1ca]<br>Timestamp = 2023-08-23T01:48:02.082+0000<br>Stack trace = com.successfactors.lms.delivery.service.vle.exception.VleException: Exception while validating VLS Configuration at com.successfactors.lms.delivery.service.vle.webex.impl.WebExRestVleServiceAdapter.validateVlsConfiguration(WebExRestVleServiceAdapter.java:253) at jdk.internal.reflect.GeneratedMethodAccessor22956.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.base/java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) at com.sun.proxy.$Proxy17777.validateVlsConfiguration(Unknown Source) at com.successfactors.lms.delivery.service.vle.impl.VleServiceImpl.validateVlsConfiguration(VleServiceImpl.java:1796) at jdk.internal.reflect.GeneratedMethodAccessor22955.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.base/java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)

Thanks.