Authentication testing failed in SF

[Lamnguyen5]

Hello Community,

This is Lam. After configuring IAS and IPS settings, I tested the authentication in Upgrade Center using Activate SuccessFactors-Identity Authentication Integration option.

The testing was failed while most users were synced in IPS sync job. On the other hand, the testing user exists in both Identity Authentication and SAP SuccessFactors.

Could you please help to check?

Thanks and regards,

Lam Nguyen.

[Sam_Passman]

If you are asking as a partner, unfortunately, the customer community is not for supporting partners with configuration questions. You can post questions into the partner community here:

https://groups.community.sap.com/t5/delivery-forums/ct-p/hcm-delivery-forums

In addition, please leverage the partner enablement tools listed here...

https://launchpad.support.sap.com/#/notes/2116056/E

For this specific issue, customer support should likely be engaged with a ticket.