on 01-20-2023 12:46 PM
Need to review how the process works, seems multiple customers feel the same way from comments i have seen in the various forums
SAP influence seems to have little influence and also lack of communiction on SAPs decision making and status change
Thank you Andrea for reaching out. We have seen and still see some dissatisfaction with the Influence process, and so we have calls from time to time with customers who are not satisfied with the experience.
Of course our intention is to get as much output for all stakeholders of this process, and make it a most positive experience. We are seeing the negative feedback and are actively working on making changes that will address some of the things brought forward.
I'll be glad to have a discussion with you, and potentially further interested parties on a regular basis. We are evaluating options how to best engage here.
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Internally we call it the "graveyard" 🙂
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