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Deactivated Items still visible under Assigned Items

Hi!

We noticed that deactivated items can no longer be seen by the user in his Learning Plan, but the inactive items are still displayed in Learning Administration under the Assigned Items for the respective user. Is there a way to stop the inactive items from being displayed here as well, since it is very confusing for our Learning Admins and too much work to manually remove all these inactive items from the Assigned Items?

SAP SuccessFactors Learning 

 

former_member28237
Product and Topic Expert
Product and Topic Expert

Hello,
As per the information from the KBA https://userapps.support.sap.com/sap/support/knowledge/en/2368373 the items being displayed at the Assigned Items on the LMS Admin side is an expected behavior from the system.

  • As per the feedback received by Engineering and Product Management Team, after inactivating an item it is expected to be able to assign the inactive item from the Admin side, it is therefore also expected that the inactive item is still displayed in the Assigned Items tab of the user record.

You may submit an Enhancement Request for this functionality, if you prefer. Please refer to the KBA https://userapps.support.sap.com/sap/support/knowledge/E/2090228 for more details. 

Regards,
Gabriela

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walda86
Explorer
0 Kudos

Hello Volker,

thank you for yor answer.

Sorry for my late answer but I was out of office till now.

The functuin module RH_INSERT_INFTY is not working because he doesn't fill the infotype.

Here you can see my coding:

CALL FUNCTION 'RH_INSERT_INFTY'
EXPORTING
* FCODE = 'INSE'
vtask = 'S'
* ORDER_FLG = 'X'
* COMMIT_FLG = 'X'
* AUTHY = 'X'
* PPPAR_IMP =
* OLD_TABNR = ' '
* REPID = ' '
* FORM = ' '
* KEEP_LUPD =
* WORKF_ACTV = 'X'
tables
innnn = it_p9400
* ILFCODE =
* EXCEPTIONS
* NO_AUTHORIZATION = 1
* ERROR_DURING_INSERT = 2
* REPID_FORM_INITIAL = 3
* CORR_EXIT = 4
* BEGDA_GREATER_ENDDA = 5
* OTHERS = 6

After the function call I get sy-subrc = 0. But it doesn't working.

In internal table I have all Information for this infotype.

What's could be the problem?

Thank you in advance!