Human Experience Management Q&A

Hello, Kindly note that following the KBA 2560602 - How to Switch between Employment Profiles like Concurrent Employment and Global Assignment, there is an ongoing enhancement being tracked in ECT-114530. Is there any timeline for planning the fix?   ... View more

Hi Experts, Since SF Learning application is relying heavily on email notifications, I thought it would be an option to also check with you the current scenario we’re having and would be great to receive some feedback and input here. My clients and I are exploring the possibilities with booking user’s calendar on Outlook automatically when they receive an invitation mail for a class containing .ics file in it. The problem we are currently experiencing is, when users receive an invitation mail (attached with .ics file), it does not automatically book their outlook calendar unless manually open to add. Do you know if this is a standard behaviour and can it be done differently to cater these requirements (automatically booking of calendar)? This will be helpful to the users especially if they overlooked and can easily refer back in the outlook calendar. Global Application Settings > Mail (tab) Results Not blocked Let me know if you see a different way/option to manage this. Thank you very much! ... View more

Dear SAP Community,  I would like to ask for an insight how to carry out this requirement.  There are conditions that error message will appear when raising Sick Leave with Certificate Leave Type.  • Total of 5 days taken in each accrual year. OR • Maximum 2 successive days taken. What functions do I need to use for these scenarios? If I use the first function on the attached screenshot, it will only take if the days are successively requested. Example Feb 17, 2023- Feb 18, 2023. But if you file these days separately e.g. Feb 17, 2023, and then another one for Feb 18, the function will not cover the scenario. And as for the conditions for 5 days taken per accrual year (second function), it conflicts with the one for two successive days. How can we cover these both? The time type is in hours unit.  Thanks!  ... View more

Hi All, We have a   new improvement   raised in   SAP Customer Influence. See the link below: Request ID: 296669 - "Rehire Inactive Employee" Tool to display the list of employee based on the Target Population We raised it due to currently the tool "Rehire Inactive Employee" does not display the list of employee based on the Target Population of person performing the Rehire Action. Our suggestion is to: - allow by an option flag in permissions to be possible to  respect the Target population of Rehire Inactive Employees Tool, this way any company/client who prefers the current behavior would not be impacted, and other who wave the need of "Rehire Inactive Employee" to have a display of employee based on the Target Population to be compliant in Data Access/Data Privacy and GDPR; - To be possible to customize the page with more fields such as for example "Directory Search" Tool. Thanks in advance for your support. Cláudia Velez SAP SuccessFactors HXM Core SAP SuccessFactors Employee Central  ... View more

Hi Experts, Is it possible to write the Amount Value of the Spot Bonus in the Compensation Information? I've added a new Field in Comp Info and created a Business Rule to write the Spot Bonus Value in that new field but it doesn't work. Do anyone have an idea how I can solve that issue? Thank you in advance and best regards, Sabrin ... View more

Dear SAP colleagues, in the old version of SAP community we had for SF Learning sub-communities like course home, custom reports etc. That was really nice and the communities well supported by SAP. Will there be again these kinds of sub-communities? And: The old postings are still available, but of course all closed. If the discussion is not finalized, do we have to start the same discussion here again? Thanks, Uwe ... View more

Dear All, our admins have lots of tasks in SF LRN. How do you manage them?  Our admins sometimes use excel lists, sometimes MS Teams Tasks, sometimes other solutions. What is your approach? Basically, we believe a powerful corporate LMS like SF LRN should have an integrated admin task management (see also our influence request Provide ADMIN TASK LIST / MANAGEMENT ) LG Uwe ... View more

Do we have the ability to add a company logo to the development plan pdf print option? For example, employee would like to print their development plan, when selecting to print they HTML option or PDF option. We would like to add our company logo to be displayed with their dev goals.     SAP SuccessFactors Succession & Development SAP SuccessFactors Performance & Goals  ... View more

In our instance we use onboarding 1.0 and 2.0. We have not done the optional upgrade  Onboarding Data on the Latest Home Page. Our External Onboarding 2.0 users have not yet been granted access to the reimagined home page (other roles have been granted access). Could you please let me know if: With the upcoming removing the ability to control access via Role Based Permissions (RBP) and removal of the Legacy V3 Home Page settings our Onboarding 2.0 users will be automatically moved over to the Reimagined home page? Will they lose access to their tasks unless we complete the Onboarding Data on the Latest Home Page upgrade? ... View more

Dear all,   Usecase: We have all active users accesing LMS via BizX (IAS is implemented), and all these users have "Success Factor Platform" as User Source System in LMS. But there is 1 active user in LMS who has '"Learning" as User Source System. Could you please share with me if you have any documenatation about how to change User Source System for a user in LMS?   Also,  I noticed a pop up when accesing Learning for the first time each month (pop up about  SF Learning Native Login Deprecation ). We have in one of our Productive instances few users who are either active or inactive and which have "Learning" as User Source System.  *The big majority of users have "SuccessFactors Platform" as User Source System. We have access via IAS, users have accounts also in SF platform but as specified above, few users still have "Learning" as User Source System.  Do you happen to know what will happen to the users who are inactive but have "Learning" as User Source System ? Wil they be deleted automatically? or Will they only lose access and still appears in LMS with "Learning" as User Source System?   Many thanks! BR Viky   ... View more

Dear all, We use several people pool filters to define group members in RBP groups. Those filters can be position code, personnel subarea code or any field in job information. However, system cannot report filter selections for RBP groups. System only provides permission group names with the members, their usernames and IDs. We have to check all RBP groups and their filters in UI to understand why an employee is included in the RBP group. We would like to report the selected filters for the permission groups. Therefore, I submitted an improvement request. I am kindly asking for your votes. Here is the link:  https://influence.sap.com/sap/ino/#/idea/295486/?section=sectionDetails Request ID: 295486,  Thanks in advance for your support.                                                                                                #RBP ##Role Based Permissions #Report ... View more

Is there a way to report on all current reports in the system within successfactors. So as a user we can review our current report catalogue  ... View more

Details: In Success Factors LMS if someone re-joins, after any period of time, their learning plan is reactivated- but items/courses immediately go overdue by the number of days since they were last due that training. Example: Let’s say a person – “X” working in the past left the company, Recently the same person – “X” is rehired for some other position, but Company uses same Global ID as before while onboarding to keep track of the user history for the company. Once the user/learner is re-activated, there are several trainings that are auto applied which were not completed from the past having due dates also from the past. Therefore, all those past trainings show as overdue when a user us re-activated. Business ask is that they want to adjust the due date for these past trainings to a future date automatically when a user is re-activated for the user to complete their trainings and not show him/her in the defaulters list. ... View more

منسق العمليات الملكية  ... View more

I have a ticket in with SAP but was curious of any prior experiences like mine. Ran Resync process first time and it ended after loading roughly 4000 records and we have approximately 25000 active records.  error=com.sap.cloud.ips.connectors.api.ConnectorException: Unable to write entity to target system with name Identity Authentication for TESTCLIENTNAME - target Caused by: com.sap.cloud.ips.connector.exception.ProvisioningRuntimeException: Error during property decryption for account 1234567890 Caused by: java.util.concurrent.ExecutionException: java.lang.IllegalArgumentException: Illegal base64 character -11 Caused by: java.lang.IllegalArgumentException: Illegal base64 character -11,   content=<hidden content> - Set property ips.trace.failed.entity.content=true to display the content of failed entities ... View more

Hi! We noticed that deactivated items can no longer be seen by the user in his Learning Plan, but the inactive items are still displayed in Learning Administration under the Assigned Items for the respective user. Is there a way to stop the inactive items from being displayed here as well, since it is very confusing for our Learning Admins and too much work to manually remove all these inactive items from the Assigned Items? SAP SuccessFactors Learning    ... View more

I am currently facing an issue with downloading files from iContent server. The problem is the following: There were some e-learnings uploaded either as Content Objects or Content Packages via LMS. When I look for the Content Object ID (the one I see in LMS) within iContent Server, I realized they do not match. I am therefore not able to identify which Content Object actually belongs to which Item.  Moreover, as I mentioned, there were some e-learnings uploaded as Content package. The filter option on iContent server (via browser) does not go inside the various folders, but filter only within the folder that is currently open. I am therefore unable to match Content Package to the Item. Is there any other option to deal with this? Could you please advise, how to solve this issue. I have not found any KBA on download from iContent server.  SAP SuccessFactors Learning  ... View more

Hello, We are facing an issue about SuccessFactors Cookie Manager. 1. If you go to External Career Site, it will 1st land on something like : jobs.XXXX.com, the domain belongs to your company, and here you have SuccessFactors Cookie Manager (in CSB) setup, and the Cookie Banner will pop-up, ask candidate to make choice, which is fine.  2. Then choose any of the job, it will still land on jobs.XXXX.com, which is fine. Because candidate can accept/reject cookies on same domain. 3. Then click "Apply", as you can see, the page is changed to career#.successfactors.eu, which is a new domain, not belongs to your company. But on this page, there's no Cookie Banner pop-up automatically. The cookie should be working only for specific domain. We have several meetings with SAP, the argument here is that, SAP is saying, on career#.successfactors.eu, there are only some Strictly Necessary Cookies which does not need candidate consent, that's why there's no cookie banner pop-up automatically.  But still, it is a new domain, has to be a cookie banner pop-up for candidate consent.  We kind of stuck here.  We would like to know how your company make the setup of cookie manager in order to be complaint. We used to use 3rd party cookie banner (from CookieInformation), but end of last year, other company's cookie banner displayed on our Career Site, they are using CookieInformation as well, and they make career#.successfactors.eu as the root domain in CookieInformation setup, but then that impact us. And it could be happened to other company. Please provide your inputs on how we can be compliant with EU legislation, and how we can correctly use Cookie Manager. Thanks. ... View more

Hi SF Performance & Goals experts, I've discovered a new option in Goal Management called "link to another Employee's goal" when clicking on the dropdown menu of a goal: I've tested it in SF test system recently - however, I haven't been able to find out what this functionality exactly does... Unfortunately, I haven't found any further information on the SAP Help portal (Implementation guide) - does anybody of you know more about it? As it is already live in production, I hope you could help me with the following questions:   what this option does your experiences with this drop-down functionality  if there is a possibility to turn it off / hide in case you don't want to use it   Many thanks in advance for your help! Kind regards Simone ... View more

Hi folks We have created a custom card on the homepage to surface the Onboarding 1.0 new hire activities, as described here Onboarding 1.0 New Hire Custom Card on the Latest ... - SAP Community Groups Upon doing so the personal phone numbers of people the manager adds to the 'People to Meet' section are displayed.  Even when the work phone number is maintained for that person it still shows their personal number. This means the new hire sees the personal phone number of the recommended people, which obviously is a data breach. Has anyone else found this?  How did you get around this? SAP's advice is to upgrade to Onboarding 2.0  I am sure there are other customers out there using Onboarding 1.0 still, would be keen to hear your experience. Feel free to vote for my improvement request to resolve this: Improvement Request Details - Customer Influence (sap.com) Thanks Chris ... View more

The issue "Another parameter <xxxx> in the data set is defined with the same position <x>" happens if you have defined SQL parameter to process custom search filter in your data set. During our experiments we encountered some new error patterns: r eport returns no results (header line only),  if the report is definied with domain restriction (role restictions) standard filters are used (e.g. UserSearch, ItemSearch) We solved the problem after a long time of pain: if you don´t need a filter value manipulation on query level (picture 1): define your filter in the way you can use it as a SF search filter (/**...* /) so you don´t need SQL parameters if you need value manipulation on query level (picture 2 and 3: define your filter as you need define the data set parameter inside the data set define a binding for the data set parameter (you find this a additional option in your normal binding) import the SQL parameters in your data set via a temporary table in a WITH CLAUSE at the beginning of your SQL (for you define any other standard filter or security filter) use the filter values by join the temporary parameter table with "left outer join" to every record of you main table Please notice attached pictures, I hope this is helpful.  Best regards Michael ... View more

Per BSI website and regulatory bulletin #102 it appears they are correcting an issue with school districts for OH along with OR and PA.  It does not list a specific issue. Can you please let me know what the issue is for OH Local taxes and possibly other State local taxes?  Thank you, sanjay ... View more

Hello everyone We would like to integrate another company with our lms using external user sites. Means the employees of the other company would log in to our lms via sites. Now we would like to use sso for those external users. Is this possible to have two different sso active? We are using sso for our internal employees and would like to use another sso for this specific group of external users. Do you have any documentations on this topic? Kind regards Olga ... View more

We are suffering multiple instance refresh issue since the last release in BIZX. we would like to know if other customers are also impacted by these issue since the B2211 release ? Did you have to request Support refresh by support ticket in order to have your test instance refreshed ? if it's the case, that would mean it's not an isolated issue but a platform wide issue. ... View more

Hi Team, We want to understand the best practices on Matrix Organization usage and how other customers use the functionality. Appreciate if SAP SF or customers respond to this with their practice of using Matrix Organization as we want to use it. Thank you. ... View more

Hello - we are looking into giving our People Leaders access to view their indirect reports (matrix reports) on the position org chart. The org chart is already setup correctly but I'm having difficulty trying to get managers the ability to view their indirect (matrix) reports on the position org chart. We also want to limit this to only their population of employees. Is anyone familiar with this?  ... View more

I created a custom landing page with one system tile and two custom tiles. The custom tiles are set up correctly (I compared them to other custom landing pages I set up that work with custom tiles.) The issue I'm encountering is the custom tiles don't appear on the custom landing page when I select Admin >> Learning! Any suggestions of what I may be doing wrong? ... View more

Ahoi everyone! This is a question regarding SAP SuccessFactors Learning. We have centralized the creation and organisation our learning products within our group and therefore, need to invoice the various internal participants. To do this, we create a report including all completed classes with the participants and the relevant cost and send this file to our controlling department to be invoiced via SAP on premise (FI/CO) However, this presents with various avenues for errors due to the amount of daily courses we are handling. I am wondering and hoping that someone else with a similar setup as either ideas or software solutions that help with the quality checks to reduce the amount of time needed to deal with the aftermath of each class. At this time, we are dealing with approx. 1.000 instructor led items with prices that need to be quality checked and forwarded to our controlling dept (that's about 2,500 classes per year). Before we start to bend our existing process, I am curious if anyone uses any specific tools or functions in Learning that help with the invoicing/accounting on the LMS side of things. Thank you! ... View more

Dear Team. I am trying to configure a pop up alert when a termination record is triggered: I've added a raise message at the end of the message: The workflow triggers correctly but the message doesn't pop up.  Its correctly added to BCUI. Any ideas? Any advice welcomed Kind Regards, Lyn   ... View more

We published a collection in our international library but only users using the english system language / locale are able to find it via the library search. As there is no possibilitiy to edit locales in a collection, is there any other solution? Direct links work and so do recommendations but we still want it to be visible in the library. ... View more