Human Experience Management Q&A

We are testing the new 2305 Course Home interface with the AICC Wrapper.  Content that launched in the content frame in the legacy interface no longer launches. Instead a "Launch" link appears in the content frame and the user must click it to see the content in another tab. I have tried multiple courses and have not found any that actually display the content in the content frame.  All have a Launch button instead. Is this an intentional design change? If not, what determines what content displays or does not display in the content frame? ... View more

Hi, Experts. I'm working with the following requirement: if the employee works on a Holiday, he/she will receive a day off as Compensatory Leave. That balance is stored but, if it´s not used, it is forfeited after 90 days.  How would be configured the Period-End Processing rule for the Time Account? I am following this blog Employee Central Time Off – Multiple Time Off in Lieu (TOIL) solution | SAP Blogs but I'm still trying to configure this step. Thanks ... View more

Hi team! Would like to ask you if someone has configured a specific format for fields like first name, last name, street, etc. We have an issue when integrating fields into the payroll system and we want that employees only enter information in capital letters and no special characters. Do you happen to know where could we configure such formatting? Thank you! 🙂 ... View more

Hello Experts, As per the following screenshot, alignment needs to be changed to horizontal. We have created custom Skill Proficiency section in Performance form, please advise how we can make the horizontal alignment, currently system is taking the vertical alignment by default. Thanks and Regards, Meera ... View more

In the planner audit report in the recent H1 release (CMP-29599 Planner Audit Feature for Compensation Planner) is there a way to customize the available fields in the audit report? Is it possible to add or remove fields in the report making it more user friendly for non technical users?    Thank you! ... View more

User is executing promotion action . System is throwing an error Position change type  is required even after updating the values in required field. not sure what this error is from and not sure if it is related to the 1H 2023 Production release notes.. it is happening in both QA and production.  Thanks  ... View more

Announcing a new informational webinar for SAP SuccessFactors Employee Central customers -  Maximize the investment in your SAP SuccessFactors Employee Central solution by integrating it with the rest of your intelligent enterprise. This non-technical webinar is perfect for HR decision makers, HRIS and HR-supporting teams that want to learn how integrating your SAP SuccessFactors Employee Central solution will benefit your organization. This introductory webinar will cover the basics of what SAP Integration Suite is and how it can help your organization be more effective. The topics we'll cover are: The benefits of integrating your people data from SAP SuccessFactors Employee Central with other teams in your organization What is SAP Integration Suite Integration examples Customer examples This webinar takes place Tuesday, June 20th at 7:00AM Pacific / 10:00 Eastern To register, please visit: https://webinars.sap.com/noam/btp-integration-employee-central/en/home SAP SuccessFactors Employee Central SAP Business Technology Platform  SAP Integration Suite  ... View more

Hello Experts, After 1H 2023 release to production, we observed that Distribution % and Number of Subjects buttons on the Executive Review page of Calibration are missing. Does anyone observe this issue in their environment? If fixed, please share the details on how to fix this. Thank you. ... View more

Hi Experts! We upgraded our succession management from role-based to MDF position based and as part of that upgrade, standard tiles for succession were configured in our system. But when we test them the following tiles are not working as expected Succession Positions by Max Readiness. Succession Successors by Readiness The Succession Positions by Max Readiness is a pie chart and when we click on any slicer (like Ready Now or 1 to 3 years or etc), the drill down includes all the slicer data and is not restricted just to the selected slicer. Is anyone facing this type of issue? If resolved, please let us know the fix for the same. We raised a support ticket but the support team came back saying it is working as expected. But am not buying it. So posting in the chat to ensure I am not missing something. Thank you and I appreciate any response. ... View more

I got a message saying my demo site is going to expire. The instructions tell me to use the Demo Request Tool  to extend but I get the following error message when I try to log in. Please advise.  ... View more

Hi, In KBA 3288155 - Pronoun is not visible in Employee Profile, it mentions that " For admpeople profileins, they need to proxy as the user in order to be able to add the pronouns or import them in bulk via Basic User Information.", however, the pronoun field is not shown in the basic import file when expor ... View more

Hello- We have found our button permissions in recruiting are not working post 1H release, specifically the permission to close the req. Nothing has been edited in manage templates, or in the recruiter groups/team settings to impact this. Is anyone else experiencing the same?  We have logged a ticket but not being able to close reqs is going to cause a lot of issues. ... View more

Hi there, My company is getting an Upgrade Project where we have to perform upgradation from ECC5 to ECC6. Being a fresher neither I don't have idea about Upgradation nor worked on same yet. Even after my manager wants me through this project. Please help me out so that I can perform well. Tell me what is pre-requisition  for Upgrade Project and tell me the step included in Upgradation Project from FI-CO side. And please share document related to any Upgradation Project. Regard, Prashant Dhurandhar ... View more

A Question to Product Management, we had heard that you are working on displaying OCN content, e. g. Linkedin Videos in SuccessFactors Learning, instead of sending the user to LIL. Are there any updates on this? Thanks, Uwe ... View more

Do you use SAP Cloud ALM? Why or why not? Our SAP Solution Provider does not recommend the use of ALM. I do not understand this. We have to implement interfaces to S/4 Hana private cloud, to an external document managementsystem, microsoft365, time recording systems… I think we have also advantages for testing and monitoring the system. What do you think? ... View more

We have an employee (so far only one that we have noticed) whose overall performance rating on the actual completed performance form differs from the ad-hoc report showing the overall performance rating.  Does anyone happen to know why there would be a discrepancy between the two? It concerns us that now others have something similar happening on the ad-hoc report. ... View more

Hello, when using APM VLS Processing for automatic recording, is it possible to deactivate negative/incomplete recordings by the APM in order only to record positive completions and leave out the negative ones? E.g. in Germany many many customers can not allow negative recording due to their unions. Therefore it is needed to configure it this way. Thanks, Chris ... View more

Dear All, When a user receives an completion or incompletion status for an item, this is displayed in the learning history. In the Learning History Overview tile these entries are accompanied by an icon: either a green circle with a check mark or a red circle with an "x". Does anyone know how to replace these icons with different icons? All ideas are appreciated... Thanks, Uwe ... View more

Does anyone use custom labels replacements for TEXTREPLACEHEADING_TYPEA, TEXTREPLACEHEADING_TYPEB, TEXTREPLACEHEADING_TYPE C in Mentoring?   If so are your custom labels working after this release was applied to your Preview Environment?  We tried to load some additional labels replacements and now all the Mentoring TEXTREPLACEHEADING_TYPEA are erroring out and we are receiving The imported file contains invalid key. but these are the same ones current in production and is working. SAP Mentors, SAP SuccessFactors Succession & Development  ... View more

With H1'2023 release ECT-210699 removed the ability to sync the Supervisior's position from Job Information to the Employee's Position > Higher Level Manager Position using a Business Rule.  We had this condition defined on a Business Rule because in our organization we use 1:1 relationships between Position and Employee so the Supervisor (Position) on the Employee's Job Info Profile, should always be the Position assigned to the Higher Level Position on the Employee's Position.  We did this because using the Move currently assigned Position below new Manager's position would ONLY change the Manager on the Employee's position, and not change any other attributes that might have been updated during the same transaction.  This causes the user to have to execute two transactions: One to update the manager and move the position, and another to update the additional Job Attributes that might have changed.  Using the Business Rule to sync the Job Information Supervisor Position to the Employee Position removed the necessity of having to execute two transactions.  Do you have a suggestion for how you think that the issue can be addressed? Bring the ability to sync the Job Information Supervisor Position to the Employee Position back - return the ability to use the Higher Level Position in the THEN Statements of Business Rules. OR Develop functionality that will allow all Job Info changes to be updated, even if a Manager Change is included, on the employee's position so the user does not have to execute two transactions.  ... View more

Hey there SAP SuccessFactors Community! I'm Matt Putz and I'm hoping you can help me out. My team and I are looking into a few Job Description Management Software platforms, and I'd love to hear your thoughts if you have any experience with them. Here are the platforms we're considering: JDXpert (https://www.jdxpert.com/) Payscale(https://www.payscale.com/) JDMS by HRIZONS (https://hrizons.com/job-descriptions-made-simple/) Salary.com (https://www.salary.com/) If you have any experience with these platforms or have done some research on them, I'd be really grateful to hear your thoughts. Here are some questions to help guide your response: Have you looked into any of these platforms? Which ones caught your eye and why? What was your experience like with the platform(s)? What were some things you liked and didn't like? Did the platform(s) have any impact on your recruitment process? If so, how? How was your experience with customer service from these companies? Would you recommend any of these platforms to others? Your insights are super valuable and will help us make a more informed decision. Thanks so much for sharing your thoughts! Thank you, Matt Putz     ... View more

Hi, I have a stalled IAS project that had started and stopped multiple times over the past couple of years for different reasons. We have partial SSO, where only some employees have a company email and others log in via username and password. I understand the dummy email creation process for our password users for their username. I understand having different login groups. What has been the latest struggle is how the password users log in for the very first time. There is no real email to send a welcome email. We have tried to go down the path of automatically creating a default password with logic but have not had any luck. I read there is a way to use the forgot password option for the first access to create their Identity Authentication password. I do not understand how this works. Can someone please explain this to me in detail? If I provide the IAS login url to a new employee and tell them to use the Forgot your password option. They enter their username/dummy email using the logic I can provide (first initial of first name followed by the first 7 letters of last name followed by '@nonemail.com.'). Then what? How does it authenticate to be able to create a password? I need some help and would really appreciate anyone's experience and knowledge to be shared.  Thank you,  Julie ... View more

Hello, We are currently in the process of introducing a custom target library in Performance and Goals. Has anyone already experience if the IDs used in the target library is independent from the number range "External-Code" used for the competencies in the Center of Capabilities . The background of the question is that the following statement is in the room. During the import process, the system checks the GUID present in your instance for all libraries (targets, competencies, capabilities, question targets...) and not only for the target library. I could not detect any pendency during the import, but I want to make sure that this is really not a problem. Thanks for any support Conny   ... View more

I'm trying to update a class in my test environment using the new class connector which has the virtual class indicator (1H 2023 release) . I keep getting this error: Item Could not be foundDefault: ComponentTypeID:ILT, componentID:SAF14019, revisionDate:2013-10-31 03:31:00.0 The item type and Item ID do exist in test. Any ideas why I keep getting this error? SAP SuccessFactors Learning  ... View more

This question is two fold.  1.  Is there a way to retrieve the Case number assigned to a candidate in onboarding 1.0?  The only case numbers that appear are for those cases with issues in transmission.  2.  Is there any option that anyone has found to log in as an employer into Everify but to create a separate user login for each legal entity? SAP SuccessFactors Onboarding 1.0  ... View more

Looking for additional information on the universal feature -  More Modules and Features Support General Display Name - General Display Name is now supported in more modules and features. Thanks, Prabha ... View more

Looking for additional information on the SAP universal feature -  Addition of Learning-Based Template Stories in Content Store - The template stories are not being delivered in Content Store with the 1H 2023 release. Thanks, Prabha ... View more

Looking for additional information on the below SF universal feature that was released in 1H 2023 : Audit Information For Assessments -  We've added audit information for user-taken assessments. You can now create change audit reports that include create, update, and delete audit information for the following: Quizzes Quiz Answer Choices Quiz Questions Quiz Objectives Exam Settings We've added audit information for assessments to meet compliance requirements for our customers.   Thanks, Prabha ... View more

We are looking to create the compensation worksheets and normally we would freeze the data. If there are pay changes in EC on the employee record during the compensation cycle, is there a way to have this data refresh into the compensation worksheet?  ... View more

We are encountering an issue with reading/syncing Onboardee 2.0 user(s) in IAS using SCIM API.. We already upgraded our IAS to SCIM version. We have all the setup needed for this upgrade in IAS and we are using the default transformation logic for Source and Target systems for SCIM. Now we are simulating the IPS sync job for one test onboardee and for some reason it is not being read in IPS. We have tried the default sf.user.filter: active eq "true" and userName eq "our_test_onboardee" but IPS still could not read. We have tried several filters to try to query this test onboardee but none seems to be working. The test onboardee has been verified to be existing in Successfactors so we should be able to read and fetch but we cannot pinpoint right now what we are missing in IAS side since we are just using the default configurations already set up by SAP. We have also tried querying the onboardee using API tester/Postman: First we tried using ODATA API and we are successful in querying the onboardee. With SCIM API though, we are only able to fetch data with userType: EMPLOYEE. We thought it might have something to do with the permission for SCIM API so we did a check on that as well but still not able to query ONBOARDEES. Any advice on how we can fetch data with userType: ONBOARDEE using SCIM API? This is the URI we used for ODATA: https://api**.sapsf.com/odata/v2/User?$filter=status in 'e' Result: Test Onboardee was fetched This is the URI we are using for SCIM: https://api**.sapsf.com/rest/iam/scim/v2/Users Result: ONLY userType: EMPLOYEE is fetched This issue is only happening with onboardees. In IPS, regular employees are successfully read and synced with our current configuration. What could we be missing and what else can we check ? Thank you in advance! Identity Provisioning SAP SuccessFactors Onboarding  ... View more