VLS Not Auto Recording Completions - How widespread?

[Stephen_Okoniew]

Auto recording of completions has not worked for us since beginning of year (it worked previously).  We opened a support case.  Support advised today that the fix will not be applied until 1H Release.  Anyone else in this situation?

[mbassinger]

We are experiencing this same issue. Our network engineer advised we have all Microsoft Azure settings correct per the KBA SAP released last year. I do not see this fix listed on the Whats New page for 1H 2023. I am reaching out to support as well this morning to try to get further info.

[smulligan]

We are using MS Teams and the auto-recording of completions is not working for us either

[mbassinger]

Have you received any updates on this?  We are experiencing the same issue with both Teams and Zoom.

[smulligan]

We only went live late last year, and while the integration has worked for us the auto-attendance has not and despite doing all the fixes we have read about we have continued to be unsuccessful in getting the auto-attendance to work.

When you did have it working what learning history, if any, was recorded for the users who didn't attend or didn't meet the required percentage of attendance to be marked as complete? Currently, we do not give learning history records for users who do not attend a class, we mark them as did not attend and that's it. From what it looks like with VLS integration users who do not attend or only partially attend will get a learning history credit of incomplete, is this correct?

Kind regards,

Susan