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WebEx VLS integration with SF LMS for 1H 2023 release

WaiMun
Explorer
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Hi all,

Has anyone of your company successfully integrated SF LMS with the latest WebEx Rest API that was released as part of 1H 2023 release?

Keen to have a connect to understand what your company has done to get a successful integration.

Below documents have already been referred to:

- Virtual Learning Service Configuration (Webex Meeting Center)

- KBA 3317054 Webex meeting Center VLS Implementation

- Implementing Virtual Learning Systems (VLS) 1H 2023

Thank you.

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Answers (1)

Answers (1)

WaiMun
Explorer
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Hi all,

Just to give an update, the SF LMS - WebEx VLS integration has finally worked for my company in the test environment.

CarinaM
Explorer
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Hi WaiMun! We are having troubles trying this new integration. We have followed the steps in those referred documents without luck. Could you give me any advice? Thank!
Tom-Gerety
Explorer
Hello WaiMun, are you able to share your experience? We have been bounced back and forth between SAP/SF and CISCO as we have followed their directions to the letter, and we continue to not be able to get the REST API's integration to work. Presently they have both referred us to a 3rd party integration partner as neither takes responsibility for the configuration not working. Thank you.
juliamuth
Explorer
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Hi WaiMum, hi all, can we please exchange information on how the conversion to the REST APPI works for you? We are currently in the test phase and have encountered several problems. E.g. Second instructor is not informed, does not receive VLS notification from the system If participant cancels his registration, he is still on the Webex page among the invited guests and continues to receive notifications from WebEx about the changes to the time slot