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  • [WEF-32598] Company Setting to Choose the Page Sho...
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[WEF-32598] Company Setting to Choose the Page Shown After an Expired Session

PiaDavid
Galactic 3 PiaDavid
Galactic 3
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4 weeks ago

We have tried to change our setting to Last Visited Page and Personal Start-up Page, however, nothing is happening on both settings.
Tried to log out, but instead of personal start up page, I am having the log in page with this text: "You have successfully logged out. Please close your browser."

Is this expected? Would you please confirm?

Thanks!

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  • 1H 2023 Product Release
  • Curious about others' experience
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Purnima
Employee Purnima
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4 weeks ago

This is not the expected behaviour. Could you please create a support ticket for us so we can look into what may be going on with your instance.

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pboulicaut
Galactic 6 pboulicaut
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4 weeks ago

You need to use a user where the settings for home page is to redirect you to the home page

IMG_7862.jpeg

 

 

IMG_7863.jpeg

 

once you are logged in, go in a different menu, for example report center and don t do anything for 30 mins

 

after 40 mins try to move away from report center, you should be logged out and when logged back in you should land to home page.

previously, you would land in report center

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PiaDavid
PiaDavid
Galactic 3
4 weeks ago
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Hi @pboulicaut, appreciate your response!
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PiaDavid
PiaDavid
Galactic 3
4 weeks ago
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Hi @pboulicaut, appreciate your response! I did the steps above, however, after 30 mins, I got the Session Timed Out message box with Log in and Close button. If I choose 'Close', the box will be gone and nothing will happen to the page, it will still be on the last page I have and I need to restart to be able to log in and have the log in page. Is that what we should expect?
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