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Don’t write it like a song!
Do you know who your readers really are? If you do, do you write for these readers? Novice technical communicators often forget their target audience in the tangled flood of “required information” or ...
“What’s in a name? That which we call a rose…”
How often have you fought bitter battles over the names of buttons, actions, or processes? Do you remember capitulating to terrible names just because your seniors demanded it? As technical writers we...
Welcome to the Information Architecture Group!
Do you want to keep up to date with the latest best practice for information architecture? Do you struggle to find like minds to discuss the topic within your own company? If yes, this is the forum fo...
What’s the Buzz About Gamification and How to Gamify Product Documentation?
Are you curious to know what gamification is all about? Ever thought about gamifying product documentation? Interested to know what aspects can be gamified and how gamification adds value to your end ...
