Our Secret Skills
Let’s talk about some of the hidden skills that technical communicators rarely discuss.
Let’s talk about some of the hidden skills that technical communicators rarely discuss.
Instead of just looking at the code/algorithm side of legacy systems effect on current or future development, I dig into historic data retrieval methods persisting into this century.
There’s some awesome User Assistance content on the SAP Help Portal…By Dwight Anglehart, Doug Savage, and Jon Nowland
How can you produce the best content while working in a distributed team? Try our "lucky 13" tips and tricks! By Laura Cherry and Kieran Turley
Considering the power, performance, and pervasiveness of language models, will they influence the way we write and speak and how will they do it?
When skewed metrics appeared, I dug into the bad data source and altered the Python driver to cleanse the errors.
User Assistance developers play an important role in the collaboration between design and development teams that aim to provide users with an exceptional and intuitive information experience in the user interface.
The role of a technical communicator constantly evolves. Years ago, we simply had to write a few documents and our job was considered done. These days, especially in the software industry with its massive flux in terms of concepts and products, thing...
I'm excited to share a piece of my journey with you—a journey that has been shaped by personal aspirations, a dash of perseverance, and a lot of learning. After all, isn't every success story, a collection of moments that started as humble dreams?
Microlearning is a new way of learning that focuses on reading the exact information you need, when you need it. It's about getting straight to the point and not wasting time.
Since last November, everyone has been talking about ChatGPT and thinking about what tasks AI can do for us while we can still keep our jobs. When the same question comes to social media, how can AI help with social media?
"I am tired of hearing that my documentation is hard to understand!” What if you could make professional looking graphics using no-sweat tools, to take the pain out of consuming software documentation? I used to be terrified whenever I needed to crea...
How often have you fought bitter battles over the names of buttons, actions, or processes? Do you remember capitulating to terrible names just because your seniors demanded it? As technical writers we are naturally sensitive to words, but others rare...
Software user interface text (any text that displays in the user interface) can help onboard users, build trust, and help users quickly complete their tasks.
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