Our Secret Skills
Let’s talk about some of the hidden skills that technical communicators rarely discuss.
Let’s talk about some of the hidden skills that technical communicators rarely discuss.
"I am tired of hearing that my documentation is hard to understand!” What if you could make professional looking graphics using no-sweat tools, to take the pain out of consuming software documentation? I used to be terrified whenever I needed to crea...
Good technical writing is more difficult than most people think. You can’t simply slap a bunch of facts down on a page and say, “job done”. There’s a craft to writing, a skill you hone over years, and you need to keep practicing and taking in feedbac...
Enablement comes in many forms. Trying to succeed and move forward in your career? You’ll probably take a course to earn a badge or certification to prove you’ve got the skills to work in a new role or with a new system. This is what we typically cal...
Do your readers complain about not being able to find what they need to get their job done? Even though the content is right there in the manual? Here are a few ideas for helping your readers locate what they need within your documentation structures...
How do you write your documentation? Do you work from drafts? Do you create content based on information sessions, functional specifications, or slide decks? Have you considered writing as a group activity between you as a technical writer and your t...
Are you curious to know what gamification is all about? Ever thought about gamifying product documentation? Interested to know what aspects can be gamified and how gamification adds value to your end users? In one of my previous blog posts, I spoke a...
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