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Points not adding up even though questions are marked correct and helpful.

former_member186543
Active Contributor
0 Kudos

Dear SCN Support,

I am facing a strange problem. Earlier I was having 721 life time points , but today morning I see that the points are reduced to 711. Moreover I just saw that yesterday one question one of my reply was marked helpful and other was marked as correct so I should have gained 15 more points in total.

However there is no change . Please help .

/Hasan

Accepted Solutions (1)

Accepted Solutions (1)

matt
Active Contributor
0 Kudos

There is a bug. So in the meantime, never mind the points, concentrate on the warm glow you get from helping people.

former_member186543
Active Contributor
0 Kudos

Thanks Matthew,

We are just hoping that the points would be added after the bug is killed.

Former Member
0 Kudos

Yes everything will same as before after improvement or bug fixing ...

for more information follow this thread ..

BR

ChanS

, You can lock this discussion as well..

Answers (4)

Answers (4)

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello - Updates on this issue will be covered on this thread:

Therefore, I'm locking this thread to avoid parallel conversation on the same. Thanks for your understanding.

former_member186543
Active Contributor
0 Kudos

Friends ,

I just checked that when you navigate to the profile history of your account , the new operations done by users like marking answer as helpful and correct is not appearing for the last 2 days.

/Hasan

preeti_negi
Explorer
0 Kudos

Hello Hasan,

I am also facing the same problem. Points are reduced. They are not adding up also for helpful

answers, likes or ratings......

Regards,

Preeti

Former Member
0 Kudos

There is some issue going on SCN. Our SCN IT team is working on it. Will be fine very soon..

for more information follow this thread ..

BR

ChanS

sivaganesh_krishnan
Contributor
0 Kudos

Hi hasan,

Even iam facing the strange issue . Points are not adding up, they are just keep on reducing . Hope SCN guys would clear this bug soon .

Regards,

Sivaganesh