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[BUG] Copy pasted image shows in editor but is not saved upon posting

Johan_H
Active Contributor

Reported more than 3 years ago, and still not working. Hello! McFly!

Have to say, it is annoying to no end that instead of:

  1. Make screenshot
  2. Copy
  3. ALT-TAB to browser
  4. Paste

you have to:

  1. Make screenshot.
  2. Open Save File Dialog.
  3. Select folder to save the file to ("Not to my Pictures folder, because I only need this image this once, where shall I put it?").
  4. Name the file ("Let's see, something descriptive...hmmm").
  5. ALT-TAB to browser.
  6. Open Insert Image Dialog ("no, that is the link button, no that is the attach button, oh right, it's the button that looks like an image, I keep forgetting")
  7. Find selected folder ("where did I save it to again?")
  8. Find correct image file ("what did I name it again?")
  9. Upload the image.

The good news (for SAP) is, current system behavior discourages people from using screenshots, saving on storage space.

The bad news (for users) is, an image says more than a 1000 words, so type till your fingers bleed to explain where in the interface to enter that number ("It's in the menu called 'Tools', above the grey button with the yellow icon that looks like a testicle with a dollar sign. Under 'Other...' there is the 'Advanced' section. In the 'Shortcut' field select 'Qty' and then find the field named 'Bullocks', ...etc").

aliona
Community Administrator
Community Administrator
0 Kudos

Hi johan.hakkesteegt!

Thank you very much for pointing out to it!

Could you please as well specify which OS/Browser and its version you use to reproduce it?

Thank you in advance,

Aliona

Johan_H
Active Contributor
0 Kudos

Hi Aliona,

Google Chrome Version 84.0.4147.89 (Official Build) (64-bit)

Regards,

Johan

Johan_H
Active Contributor
0 Kudos

Hi liona,

Apparently fixed for Chrome, but as reported by Vadim and Veselina (see their answers below), it still does not work in Firefox.

REgards,

Johan

Johan_H
Active Contributor
0 Kudos

Hi cs.page.editor,

Apparently broken again.

Google Chrome Version 87.0.4280.88 (Official Build) (64-bit)

Regards,

Johan

Johan_H
Active Contributor
0 Kudos

Hi cs.page.editor / liona / teavirdis,

Does not work in comments:

Does work in answers.

Regards,

Johan

former_member186338
Active Contributor

"Does not work in comments:

Does work in answers."

At least now the behavior is consistent ))))))))

View Entire Topic
claudiapacheco
Product and Topic Expert
Product and Topic Expert

Hi Johan,

We have improved the editor and you can now copy and paste images into the editor by following these steps:

  1. Make screenshot
  2. Copy from your computer
  3. ALT-TAB to browser
  4. Paste

Please note that images need to be less than 1MB

Best regards,

Claudia

former_member186338
Active Contributor
0 Kudos

Yes, it's working now!

former_member186338
Active Contributor

Test in comment:

End test