b2005 vSaaS new Admin UI- Revised Item does not have Due Date on Learning Plan

[Hoda_Riachy]

Hi,

While testing the new UI, I discovered a bug related to revised items and due date. If a user have an item v1 on their Learning Plan, the admin revises the item to v2 then v2 shows on the user's Learning Plan but with no due date. This issue is only applicable to items assigned as free floaters. I tested the same scenario with an item assigned via Curricula and the issue doe not exist.

SAP Support confirmed the behavior and Engineering team is looking into it.

I just wanted to know if other customers experienced the same behavior? this is a compliance risk for us.

Regards,

Hoda

[jorgecampos]

Does the problem occur when item are revised manually, via the Item Connector or both?

[Hoda_Riachy]

the problem occurs when we revise the item manually, we did not try the item connector.

[Hoda_Riachy]

hi Jorge,

the issue occurs when we revise the item manually and the item was assigned as a free floater. Items assigned via curricula are ok.

regards,

Hoda

[JustinChlan]

I was able to have a free-floating assignment update. At first both revisions were on the learning plan, however after executing the curricula maintenance APM (with include free-floating assignments checked) the inactive version was removed from the learning plan. Are you executing the APM after the revision?

[Hoda_Riachy]

hi Justin, the issue is not with the removal of the inactive version. When an item v1 on your Learning Plan is revised, you will see the new revision on your plan but it has No Required date (the field is blank), this is the issue. Note that v1 was assigned as a free floater, this issue does not exist with items assigned via curriculum.

Are you able to reproduce it in your environment? SAP support confirmed the behavior on their end, they are still investigating.

Best regards,

Hoda

[JustinChlan]

Here was my testing scenario:
1. Assign free-floating item with a 30 day initial training period configured as a part of the item (not manually set during the assignment).
2. Wait a day.
3. Item is now due in 29 days.
4. Revise item.
5. Both v1 and v2 are my learning plan (v1 due in 29 days and v2 due in 30 days).
6. Execute APM.
7. v2 is only item on my learning plan, due in 30 days.

How do your steps differ?

[Hoda_Riachy]

Hi Justin,

My steps 1 to 4 are same as yours. when we revise the free floating Item, we keep previous revision Active so the APM is not relevant for us. However on step 5, you mentioned that both items are on your learning plan and both have due dates.

For us, v1 and v2 are on the LP but v2 has no due date. It looks like you are not experiencing the same issue.

best regards,

Hoda

[JustinChlan]

In reviewing the patch notes, https://help.sap.com/viewer/6cf8d380ad434bb9b3223038fd8d5cb6/2005/en-US, search for LRN-91519. Unfortunately this patch is p28 and it looks like we stop at p26 for vsaas. This seems like a fix that should get added prior to Dec 4th.

[Hoda_Riachy]

hi Justin, SAP informed me that the revision bug will be fixed in vSaaS Patch 1 that will be applied to Prod on 07-Feb-2021 so this means that we will Go Live with this bug.

regards,

Hoda