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Icontent issue

Maria_Consiglia
Galactic 3
Galactic 3
0 Kudos

Hello,

I'm experiencing issues related with icontent:

1. it's impossible to upload contents because of the import process fails

2. it's impossible to reach the icontent via sftp

3. it's impossible download contents via mobile

Due to these issues we aren't able to complete the validation tests.

Is there someone else with the same problem?

1 ACCEPTED SOLUTION

UPDATE: Import Content Tool works fine now. The issue is resolved.

6 REPLIES 6

annascalco
Galactic 2
Galactic 2
0 Kudos

Hello, 

we are having the same issues with the import content feature in our QA instance. As we run the job, we get the error shown in the screenshot. 

image

The download function from a mobile device seems to be preserved in our case.

UPDATE: Import Content Tool works fine now. The issue is resolved.

SF-Chris
Employee
Employee
0 Kudos

The issue with iContent server connection issues has been reported to the SAP Operations team and it's being investigated.

BShanC
Galactic 3
Galactic 3
0 Kudos

Good morning,

I've checked our QA/Stage system and am able to successfully import content:image

I am also able to successfully access the sftp server for QA/Stage.

Hope it works out for others!

Ibrosseau
Galactic 3
Galactic 3

Good Morning.

I'm also capable of uploading and accessing Icontent from QA/Stage,

Have a good one!

Thistledhubme
Galactic 1
Galactic 1
0 Kudos

I have just tried again today after seeing your article. I uploaded a zip file for eLearning without any issues