We needed to update an existing curriculum to add a retraining period of 365 days and added for "Ignore previous completions older than" 350 days assuming it would ignore any completions older than 350 days to ensure users do not show up as past due. This did not work, it still calculated the required date base on last completion date. I recall we had made this type of change in the past and had no issues but now its not working. It works when the curriculum is newly assigned though. Has anyone gone back and updated a curriculum and used this feature?
Yes it works for us. Here are the steps:
1. Assigned Item A today via a Curr with Initial period (7 days) and Retraining (30 days), no previous completion checked
2. User completed the item on 11 May2020, so the new due date is 10June2020 (based on retraining period)
3. Changed retraining to 365 days and Ignore Previous completion to 365, new due date is now 11May2021
Am I missing anything?