SAP SuccessFactors Learning Life Sciences User Group Discussions
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Issue with AICC content that points to SAP docs

KAC06610
Galactic 3
Galactic 3
0 Kudos

Since the upgrade this weekend, and  we started using the new course homepage, we are having issue with these courses. When the user goes to a course that has a SAP doc, the course page is blank and does not have the

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View Document Link button

but if I go in to the content object and remove the .pdf from the end of the URL, we get the above and it works. We have over a thousand documents, and I do not want to go in and change them if there is an easier fix. Has anyone else had this issue? I am going to put in a ticket with SAP, but wanted to reach out to the community too. 

I would just go back to the old user interface, but I read that we will all be required to go to this one in the next upgrade. 

2 REPLIES 2

ward_scott
Galactic 6
Galactic 6
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Do you remember where you read that Course Home would become required? We turned that off with no intention of what would become more work to perform the same tasks. We had other issues with it, but it was basically zero gain for us.

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It was in a KBA I found when trying to find the resolution for this issue. I asked my Customer Success Manager when I saw your question, but she couldn't find it. I know I read it somewhere.  If I find it again, I will post here.