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Learning Plan Notification not sent to all users after b2005 upgrade

may_thang
Galactic 6
Galactic 6

Hello,

Has anyone noticed if learning plan notifications are not sent out to all assigned users?  We had an assignment of a training document for over 2K users and was able to verify about 712 users received them only as we archive emails sent to users in a mailbox as we had issues with emails years ago.  We ran a report around that time without ability to see content in the email only showed about 50% of the emails generated then we expected.  This is a huge concern as users are not getting notified of new assignments.  We have submitted a case to product support but wanted to see if others are experiencing the same issue.  Thanks! May

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