Measuring Training Effectiveness for regulated companies

[Verheijen_Petra]

Hi, 

Does anyone have any experience as part of regulatory inspections asking for evidence on training effectiveness (training being mostly SOPs)? We use exam functionality (3-5 questions) but there is a lot of debate if that measures 'effectiveness'; we receive this question more and more. Thank you for sharing your thoughts.

and Happy Holidays

Petra

[Maria_Consiglia]

Hi Petra,

we are using Follow-up Survey to measure 'effectiveness' only on high risk SOPs.

Happy Hollidays

[Maria_Consiglia]

Hi Petra,

we are using Follow-up Survey to measure 'effectiveness' only on high risk SOPs.

Happy Hollidays

[KaraTchoula]

Hi Petra,

We use quizzes and trending. Quarterly, we trend deviations with root causes related to training, GAP in procedure, and human error. If any trends are detected, a CA or PA is initiated.

Best wishes for the Holidays!