We are in the process of enabling Mobile content. I thought that vSaaS customers had a different app we had to use, and that has been true for me on my Apple phone. My app is blue with 'SAP' and a icon of a page with lines and a heart.
My Android test user, however, cannot find the same icon and only has access to the icon with a large orange heart. This does not work for me when downloaded to my Apple phone but appears to work for my Android user.
Is this consistent with what everyone else has experienced? I don't want to communicate to the entire organization only to find an issue that our testing has not identified.
At this time we currently only support iOS for Mobile Validated App.
I know there was slight confusion, that I have reported, where the features section mentions stuff not supported on android, but that was because it was brought over from the General App Feature list, and android references were not scrubbed.
Also, there has not been anything mentioned in roadmap when Android will be released as of yet for validated learning.
Requiring our users to log on to our network, access the portal for SSO, and then work within the Chrome user interface? We have LITERALLY been waiting for years to have a mobile app available on both platforms. And to hear that it is not even on the roadmap ... I cannot adequately express my frustration.
@ward scott, @may thang, @Dhruv, @JohnMccauley, the two issues that have been described here, namely (1) no validated Learning app for Android users and (2) no mobile app support for e-signature functionality that uses LDAP authentication against a customer's internal identity provider, are the two reasons that my company has walked back our deployment of the Learning mobile app. We attempted to deploy it to our external learner population (who is exempt from our e-signature requirement and who would only have items assigned that do not require e-signature), but the fact that they had to install 2 different apps and then had to re-scan the QR code and reset their password once a month after each release of the app, and could only attempt to do this if they were iOS users, caused our external learners to totally reject the mobile learning solution. At this point, we still have a handful of external facing items available for mobile use, but NO ONE is using the validated Learning mobile app. And we have never even tried to deploy it internally. Too difficult to get set up initially and too much hassle to try to stay authenticated. I think our folks only use the BizX app and only for HR-related workflow approvals and Time Off requests. If SF were to resolve the two issues I described above, we would be willing to reconsider deploying the validated Learning app. Until then, no thank you.
As I mentioned in my original response, we can get the apps functional for both Android and Apple phones but the Android users are not using a validated product. We have decided to go ahead, but only to enable mobile use for non-manufacturing courses. The end result for us is that this will not be useful to line staff as we had hoped, but we do have a large offering of leadership microcourses that could be useful to supervisors and managers.
I would be thrilled if the LSIG group would get behind the issue and push SAP to finish what they started!