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Question on Data Service Solution

Christina_Li
Galactic 4
Galactic 4
0 Kudos

There is a mark for full extracts, 'Full extracts after quarterly upgrade'. How about validated Learning? Our system upgrade yearly, is the full extracts implemented yearly for validated Learning?

1 REPLY 1

may_thang
Galactic 6
Galactic 6
0 Kudos
Yes. After annual upgrade your should get full extract. We received full extract after this upgrade but we have issues with the delta file missing records. We have an open case with SF to fix now. If your database is not is not in the same time zone you should audit the data as we keep having issues as our data is PST and SF has everything UTC. When they scheduled the extraction without taken this in to consideration we have missing records daily.