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Reenginner SAP websites to support vSaaS Learning

BeckyL
Galactic 3
Galactic 3

I have sent this request through various SAP avenues with no noticeable results so I'm reaching out for feedback before proceeding with my effort. I will gladly submit an enhancement request if that is the appropriate route. My expectation, however, is that SAP recognizes the differences vs similarities of BizX and vSaaS processes and they are working on improving the customers' website support experience.

My request is for all SAP/SF website LMS references to clearly identify topics related to BizX LMS, vSaaS LMS, and Both LMS. When I search on "vsaas", for instance, the search will disregard results limited to BizX.

Additionally, I would like to see a vSaaS product site that is the one top shop for all things release related, similar to the BizX quarterly release site.  very rough example attached.

Now, I greatly appreciate that Sany and vSaaS customers consistently specify "vSaaS" in posts and deliverables, but I feel there should be an SAP standardized process for segregating and/or integrating the support references of the two learning systems with a focus on making it intuitive to us.

Thoughts?

๐Ÿค”

Becky

Boston Scientific

5 REPLIES 5

Verheijen_Petra
Galactic 3
Galactic 3

Hi Becky,

agreed this would be very helpful indeed. I've send a note to Paul Fenwick, solution adoption expert, as he had some thoughts related to this when i spoke with him at the VIP Learning event in Berlin earlier this year

Petra, Astellas Pharma

0 Kudos

I agree. It is too confusing wading through all the SF announcments and sites just to find VSaaS LMS/BizX information only.

John_Voss
Galactic 3
Galactic 3

This is an excellent suggstion. This would greatly streamline our ability to get the information we need.

Ibrosseau
Galactic 3
Galactic 3
0 Kudos

I totally agree,

At first I was really confuse on what exactly applied to my environment, This would help us all.

Isabel Brosseau

Pharmascience

BeckyL
Galactic 3
Galactic 3
0 Kudos

Thanks for the Kudos! I have submitted a customer influence request so please transfer those Kudos to Votes. ๐Ÿ˜

Improve the vSaaS LMS Customers' Self Service Experience_241983