We have a customization to our LMS that allows users to verify training using their network credentials. (All I know on the technical side is that we use Okta to accomplish this.)
I logged on to our preview instance this morning to test if our SSO would allow me to access the system and that works fine. However, verification no longer works. I believe that there are many users with similar customization. Please test on your system and reply to let me know if your customizations are broken as well.
Thanks May. it sounds like your solution is configured just like ours … except yours is working. I have compared our LDAP settings in production and preview and they are the same. I am at a loss!
I am curious. Does it take a long time for your verification to go through? Ours takes 30-65 seconds and it drives me crazy.