How does Advanced Returns Management logistical follow up integrate with EWM?

[shaikhshaikhshaikhshaikh]

I am trying to understand / find documentation for Advanced Returns Management's integration with S/4HANA 2020 embedded EWM. This is specifically for Customer Returns.

Here's what I have accomplished so far -

1. Return delivery - goods receipt done
2. Inspection - done in t-code MSR_INSPWH
3. Logistical follow up decided - this created a posting change delivery in EWM. But it is created with errors. Unable to create a warehouse task from the posting change document. Error says item is not warehouse management relevant.

I only need to get the logistical follow up done correctly. It needs to have 3 options - either transfer to free unrestricted / scrap / move to specific storage type

So, I am trying to understand, what configuration is required to ensure the logistical follow triggers the right warehouse task for putaway / scrapping / specific WPT ?

juergen.pitz yaping.wang2 uuuuu5uu j_blohm - tagging the experts in case you might have any inputs for this query.

Thank you!

[former_member797992]

Hello Sahil,

I am testing the ARM scenario,after the inspection and logistical follow up activities no activity is triggering.

Can you help with the settings.

Thanks

Saya