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Error Please Check ROUTE and SLOC

gntze
Explorer
0 Kudos

Hi Gurus,

In need of your guidance. I received the following error message from user:

gntze_0-1713512978925.png

gntze_1-1713512994542.png

As a workaround, I changed the Storage Location Address (previously SERANG) to CILEGON through OX09:

gntze_2-1713513084618.png

When changed, user was then able to use the Route.

 

Does Search Term & City in SLOC has a connection with Route?

Is Dep. Point in 0VTC is the same as City in OX09?

gntze_3-1713513280353.png

How can I keep the SLOC city as SERANG? and do I need to define new routes with SERANG as its Dep. Point?

 

Thank you for your help.

Warm regards,

Erika

 

 

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DominikTylczyn
Active Contributor
0 Kudos

Hello @gntze 

Ask the user to double click on the error message and get the error message number. That would help a lot in analyzing the issue. 

Best regards

Dominik Tylczynski

gntze
Explorer
0 Kudos
Thank you Dominik. Will do that next time.