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Integration suite subscription is failed in canary btp (eu12) subaccount

minjie_lao
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

I am trying to update my integration suite (Integration suite (istudio dev) ) from free plan to standard plan, but facing following error, and i've waited for about 1 month's time, the decommissioning process seems not completed.

I raised my issue to BTP support, they told that the integration suite not connecting the btp,

Not sure anyone knows this issue?

----------Error:

You can't subscribe to the service as decommissioning is in progress. Please try again after decommissioning is completed.

Error Code: 400
Failing subscription request because decommissioning is in progress for appPlan: [free]

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