AIF Email alerts not showing up in SOST

[manoj_goyal2]

Hi Guys,

We are using S/4HANA 1709.

I have configured Email Alert using SAP users (having email in User profile (SU01)), but I am not able to see the alerts in SOST. I used SAP press e-bite - Interface Monitoring and Error Handling with SAP AIF section 4.1, to configure the email alerts. I consulted below link also

https://sapcodes.com/2017/08/25/aif-alert-configuration/

I checked in SU01 and email address field is populated. I debugged the function module /AIF/CREATE_ALERT to see where it get the email address from user profile, but could not find it.

Also can anybody tell how we can define external contacts in AIF 4.0.

Please help.

[former_member574294]

It worked....Authorization was problem. I can see NEW button next to magnifier icon.

Thanks a lot for your help.

Do you also know why I the alert is not being displayed in SOST when only SAP User ID (with email populated in SU01) are used in AIF alert.

Thanks again.

[parshuram_kokare]

Hi Manoj,

Is this issue solved? I am facing same issue. All looks good but email are not shown in SOST.

Thanks & Regards,

Parshuram.

[parshuram_kokare]

Hi,

This is solved; in my case issue was incorrect inbound processing user in AIF configuration at path TCode : ALRTCATDEF-> Settings -> Configuration.

Thanks & Regards,

Parshuram.