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Assistance Required: Persistent Issue with SAP GUI Download for ABAP Platform 1909 Developer Edition

syedijlalayub
Explorer

Hi,

I trust you're all doing well. I'm currently facing a persistent issue while attempting to download SAP GUI for Windows for the ABAP Platform 1909 Developer Edition on SAP HANA 2.0.

Despite numerous attempts on the official SAP Trials and Downloads page (https://developers.sap.com/trials-downloads.html), I consistently receive the following message:

"Your request for information is being reviewed. Once approved, you’ll receive an e-mail with additional instructions."

I've been trying to resolve this for some time now and would urgently appreciate your guidance on expediting the approval or any helpful tips you can share.

Thanks

Sandra_Rossi
Active Contributor
0 Kudos

You can find information by searching the forum concerning "Your request for information is being reviewed. Once approved, you’ll receive an e-mail with additional instructions" and see how to email SAP support.

syedijlalayub
Explorer
0 Kudos

sandra.rossi I talked to sap on Live Chat; they brought me here. They told me to seek help in the community forums.

Jelena
Active Contributor
0 Kudos
julie.plummer

could you please look into helping this person? Thank you!

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julieplummer20
Product and Topic Expert
Product and Topic Expert

Hi Syed,

I'm glad it's working now. But you shouldn't have to wait for "weeks."

If you don't hear anything within 10 days, you should contact us.

Best wishes,

Julie.

syedijlalayub
Explorer
0 Kudos

Hi Julie,

Thanks a lot. next time I will be sure to get in contact incase there's delay.

Regards,

Syed Ijlal Ayub

Sandra_Rossi
Active Contributor

Hi Julie,

would you mind asking the concerned team if it's possible to change the message as below according to your recommendations? (or anything they want)

Thanks!

Sandra

julieplummer20
Product and Topic Expert
Product and Topic Expert

Hi Sandra,

I will certainly ask the team about this.

Good idea!

And happy holidays!

Julie.