Cannot connect ASE Cockpit via browser

[jasperlai]

[Issue Descriptions]

After a painful installation experience, the ASE installed OK finally.

As the document ( Logging In to the SAP ASE Cockpit ) says that the default port is 4283 ( https://<hostname>:4283/cockpit ), but I cannot find 4283 port is listening.

[Environment]

Windows 10 22H2 professional + .NET Framework 3.5 / 4.8 + Java Runtime 8u371 + Java Sdk 8u371 + Microsoft Visual C++ 2010 Redistribution + Microsoft Visual C++ 2015 Redistribution

[Install Steps]

Install Type: Typical
Configuration: SAP ASE + Backup Server + Cockpit // all config parameters are using default values

I'm sure the Cockpit service is running.

The error in the browser is as attached.

The cockpit info as follows and attached file ( cockpit-info-20230613.txt ).

---------- SERVICE PORT CONFIGURATION ----------
Service Name Property Name Current Value In Use Address
------------ ------------- ------------- ------ -------
RMI port 4992 true SYBASE01
Tds tdsPort 4998 true ANY
SccSADataserver com.sybase.asa.server.port 4638 true ANY
Messaging messaging.db.port 4638 true ANY
Messaging messaging.port 4993 false ANY
Alert alert.database.port 4638 true ANY

[victoria_normand]

Hi,
These 2 links may help you:
AMC - Administration and Management Console for SAP ASE 16.0 SP04
Managing SAP ASE from the Command Line Guide in case you have scripts that you would like to keep using, knowing that the recommendation is to start using AMC, we really emphasize on that.

Best regards,
Victoria.

[jasperlai]

Hi, Victoria :

Thanks a lot for your help, the first link seems go to "Managing SAP ASE from the Command Line Guide", would you please paste the first link again?

Up to now, I've installed the ASE with Typical option. I need a client GUI to manage the SAP ASE.

(1) Sybase Central : does not support now, and no URL to download
(2) Cockpit : does not support Http, Https UI because Adobe Flash Player is end of life.
(3) AMC: need to try, but is there any public URL to reference? Is it possible install AMC on current installed ASE (with Typical option)?

I've tried a new ASE install with Custom option, but finally it show me install failed, the log as attached ( ase-suite-20230612-custom.txt )

MSG>>> 06-12-23 12:12:07 : Remote Command and Control Agent for SAP ASE is successfully registered.
DEBUG>>> 06-12-23 12:12:07 : LastScreen.init(): install status is SUCCESS
DEBUG>>> 06-12-23 12:12:07 : LastScreen.init(): false
ERROR>>> 06-12-23 12:12:07 : 
The product configuration failed.<br>

Best Regards,