CIG support team does not provide support integrations which use web dispatcher

[former_member82170]

2023-06-26-11-55-12-search.png

Hello,

We are having issues integrating CIG --> SAP Cloud Connector --> SAP Webdispatcher --> ERP Backend System, so created a ticket with SAP and SAP is saying they do not support this scenario!! is this true? we are using the same scenario for BTP/Success Factors and it works seamlessly and no issues at all!

if web dispatcher is not supported, how do we load balance between the application servers? as we got 7 application servers to balance the load! , please suggest

[former_member82170]

We are not using CPI, instead we are using SAP CIG to SAP Cloud Connector to SAP ERP

[Ryan-Crosby]

Then you would need to update CIG so it has knowledge of the WD host, or somehow make use of the virtual hosts option.