on 03-02-2021 8:27 AM
Hi shirley.na ,
Did you check the status of the SAP HANA Cloud db instance?
If it is in any status other than RUNNING you might not be able to access it from BAS.
Please note that like many services in trial, after a period of time or inactivity, the instance is stopped.
You can find the status through the SAP BTP cockpit > trial > dev > SAP HANA Cloud > Manage SAP HANA Cloud.
To start an instance click the ... under Actions, and select Start.
Regards - Raz
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