Enterprise Services Builder not opening after logging in? Any ideas what I could do?

[former_member596581]

Hi Everyone!

I've ran into an issue which has been going on for a week or so now. When logging into Enterprise Service Builder on my DEV client it doesn't open the window up, instead it displays a blank window that doesn't show on any of my screens. Please see below.

When I log into Process Integration however, this loads up correctly.

I am only experiencing this issue in my DEV client, ESR opens up correctly in the other clients that I use.

Any help would be highly appreciated!

Thanks in advance.

[shahid_sap]

Hello Ross,

I am also facing the same issue. ESR is not opening in DEV instance only. Could you please let me know how the issue got resolved?

Thanks in advance.

Regards,

Shahid

[rolandfff]

Hi shahid_tcs,

Go to <host>:port/dir and click Administration, click tab Repository, find and click 'User Profiles' under 'Java Web Start',and then find your account on the right side and 'Remove' it, reopen ESR.

[shahid_sap]

Thanks for your help. This worked.