Export isn't working

[roniabhi]

Hi,
I was trying to export a folder by leveraging the export feature under the transport option. The export was successful, but the file was not getting downloaded. No pop-up was appearing, using which I could save the exported file in my local.

[mfoeken]

Hi roniabhi,

Which option are you referring to under Administration? I just tried to run an export via the file system but mine is stuck on initializing. That occasionally happens when a service is not working :-(.

But is the export is successful the file download should start automatically. Only thing I can think of is the browser settings. Maybe you can cross-check the security settings of your browser to be positive this is not blocking the download. Browsers have become quite strict with different security settings.

Kind regards,

Martijn van Foeken | Interdobs

[roniabhi]

Apparently, there was some VPN issue for which the upload wasn't working. The issue is resolved now.

Thank you for the quick response