Failed to load catalogs on App Finder page in FLP

[Lisa_Shang]

Hi,

Today I configured FLP for new SAP S/4 HANA 2023. And when I try to add catalogs from App Finder--Catalog tab, the error message 'Failed to load catalogs' pops up, and in this case it's always in loading status. How can I fix this issue:

[junwu]

how you configured?

[saurkhare]

For others trying to resolve a similar error please check /IWFND/ERROR_LOG in the backend system for any authorization errors especially related to the services mentioned in the KBA - 2582799 - Tiles not displayed in the Fiori Launchpad Homepage or in the App Finder. Also, ensure that the services are active as the KBA suggests. 

• /UI2/PAGE_BUILDER_CONF
• /UI2/PAGE_BUILDER_PERS
• /UI2/PAGE_BUILDER_CUST
• /UI2/INTEROP
• /UI2/TRANSPORT

[greg_not_so]

for me it was the good old sap_all profile (if basis let you have it)