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Failed to run RPA on RDP

former_member654579
Participant

Hello community, how are you?

I am having a problem with RPA, we are currently working on an RDP and the bot is running in that environment.

When we send to execute a process from Cloud Factory and we have the remote desktop open everything works wonderfully, but if we close the remote desktop when it reaches certain tasks such as performing keystroke "alt + g" or using UIAutomation it crashes.

can someone help us with this?

thank you,

Regards.

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blobotomie
Explorer
0 Kudos

Hello,

You have to deactivate the automatic lock screen.

Regards,

Bruno

blobotomie
Explorer
0 Kudos

A solution is to use another remote access aoftware than RDP, and deactivate automatic lock screen.

Another solution is to avoid using keystroke : look at this link.

Regards,

Bruno