Fiori apps hangs when accessing workflow

[vdavis]

I am working with Simple Finance and I have configured a custom workflow.  I can see the Workflow approval tile in the
SAP Fiori Launchpad with the correct number of workflows.  When I select the tile, the workflow does not load and the system hangs without returning any workflow details.

Approval tile

  
     System hangs without displaying the workflow

  When I check transaction /IWFND/GW_CLIENT, the workflow information is displayed.  I can see the information for the workflow

   I also executed the url for the task and I can see the task information.

https://cimgn.wdf.sap.corp:61301/sap/opu/odata/IWPGW/TASKPROCESSING;o=ECN_800_BWF/TaskCollection?$fi...)

 

Here is the data model and data provider information:

There are no errors in the error log.  Any ideas of what
could be missing.  It appears to be some configuration missing as I can see the
correct number of workflows on the tile and when I executed GW_CLIENT.

  I have checked the notes as well.

  Thank you in advance for your time.

[former_member182874 · Accepted solution]

Hi Vonda

Tile number shows correct because there is a separate service configured in the tile config for that.

Your app does not show the workitem, cz your taskprocessing service is not properly configured. Please check your iwpgw component version and taskprocessing service's system alias config.

Regards

Tejas

[vdavis · Accepted solution]

Hi Tejas,

  Thank you for your response.  I checked the system alias configuration and I did notice that if I change the values for the Local GW and Local App that I am to launch the app but then I loose access to the workflows.

  Any suggestions on what could be wrong?

[former_member182874 · Accepted solution]

Hi Vonda,

Please refer :

Regards,

Tejas

[vdavis · Accepted solution]

I checked all the settings and the Launchpad still hangs.  It appears that this is only with SFIN.  When I perform the same process on ECC backend, the workflow is retrieved and the details are displayed.

Thanks,

Vonda

[former_member182874 · Accepted solution]

I can see you are using Approve requests application for SFIN.

Could you please provide the SP version of UIX01CA1, IWPGW ???

I see you are on SAPUI : SP10, Could you please implement all the necessary notes.

Regards,

Tejas

[former_member182874 · Accepted solution]

UIX01CA1 Should be at SP04

IWPGW : SP06

If required, move to SP11 for SAPUI.

Best regards,

tejas

[vdavis · Accepted solution]

Hi Tejas.

  For UIX01CA1, here are the settings:

UIX01CA1 100 0001 SAPK-10001INUIX01CA1 UI for Cross-Applications

  For IWPGW, here are the settings

IW_PGW 100 0006 SAPK-10006INIWPGW Process Gateway

It looks like UIX01CA1 in not on the right SP.

I will check and implement the notes for SP10.

Thanks again for your help.

[former_member182874 · Accepted solution]

UIX01CA1 is at very low level. You should be atleast SP2 and can implement some notes, if you dont want to go to the latest version , as for SP04, you might need to go to SAPUI 11.

Message was edited by: Tejas Chouhan

[vdavis · Accepted solution]

Hi Tejas,

Thank you for your help.  We have applied the support packs and now we are able to see the workflows.