Getting the error "The subdomain does not map to a valid identity zone" in trial account

[former_member791752]

Hello,

I was working fine with my trial account - "70a9356etrial.authentication.eu10.hana.ondemand.com" when all of a sudden it showed this error : The subdomain does not map to a valid identity zone" in trial account".

I extended trial subscription just 1 month ago.

Can you please help?

[mariusobert]

Is it possible that your account requires and extension?

[LM0]

I get the same error when trying to follow this tutorial Getting Started with Multitenant Business Applications on SAP BTP | Hands-on Video Tutorials | SAP B... step "Persistence - Part 1, 2, and 3". The SM instance gets created (apparently successfully according to MTA deployer) but when trying to login using "smctl login -a https://service-manager.cfapps.eu10.hana.ondemand.com --param subdomain=347c15a2trial -u=I-number" I get an html response body with this error. Any ideas?

[former_member4885]

were you able to solve it?