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How to enter a paragraph in Bot response?

alichtenau
Advisor
Advisor
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Hi guys,

how can I enter a paragraph in the response of the Bot in order to have a better formatting?
I already activated markdown language and entered a NBSP using (& nbsp;). This was working fine when testing it in CAI environment itself.

Once testing it in the webchat I have this control character appearing.

Do you know how to handle it properly?

Many thanks and best regards,
Andreas

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Hi Andreas

To create paragraphs using markdown, use a blank line to separate one or more lines of text.

alichtenau
Advisor
Advisor
0 Kudos

Hi John,

thank you. Meanwhile it is working. Perhaps it was a bug back in May. Now it is working as suggested.

Thanks a lot,
Andreas